digiApps Small Business CRM

Customer Relationship Management software can transform the way busineses interact with their customers dramatically increasing the quality of customer services, providing quality data on business performance, driving repeat sales and presenting upsales opportunities.

digiApps Small Business CRM is a high value entry level CRM system designed specifically for small and growing businesses.

Business Benefits

• Create your account and be running instantly
• Create a database of your customers
• Understand your business performance
• Analyse sales, upsell and manage leads
• Increase customer service quality

Small Business CRM

• Instant setup
• Basic fee includes 25 users
• Support & Training
• Build customer knowledge

sign up help

digiApps CRM Tools

The main tool for Small Business CRM is the MyCRM application which can be installed on all windows computers. This simple application gives you full access to your customer database with the ability to view and ammend records and run reports. This tool can be installed on as many computers as you require and will work anywhere that you have internet including laptops with wifi or mobile broadband access.

Staff members or partners who require occasional access can use the web interface which has core functionality only but does not require any software to be installed. This method of accessing will work on any computers including Apple Mac computers. A lite version of this interface is also available for use on mobile phones which is optimised for the low screen size of these devices but allows staff out in the field (such as sales staff) to quickly check details wherever they are.

The person responsible for your CRM database can optionally install a second windows application which allows them to manage the CRM database from their computer with the ability to import and export data to spreadsheets/databases on your network, manage users and make database backups.

digiApps Suite Integration

For customers that license either digiApps Instant E-Commerce or digiApps Smart Marketing the CRM database will automatically integrate with these systems. Users if digiApps Instant E-Commerce will find that customers who sign up to their e-shop will automatically be created as prospect customers in the CRM database and when they make purchases will be converted to customers with full order history.

For customers that license digiApps Smart Marketing, functionality will become available in this application that allows targeted campaigns to be created directly from the CRM database including automatic segmenting.

Customer Support

Digital Evolutions can provide telephone support and is able to make database changes as and when required.